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Press
Release
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Source: Xerox Corporation
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IT Professionals Say
Document Management is an Untapped Opportunity
for Savings, Security, Productivity
Wednesday September
6, 6:01 am ET
WILSONVILLE,
Ore.--(BUSINESS WIRE)--Sept. 6, 2006--Four out of five information technology
professionals say document management is part of an effective IT strategy, but
many haven't found the right mix of technology and services to capitalize on
potential savings or boost worker productivity, according to a recent survey by
Xerox Corporation (NYSE: XRX
- News) and International
Communications Research.
In fact, nearly 75 percent
of respondents indicate their organizations are still shuffling stacks of
paper, and they don't take advantage of digital storage to help manage the
information locked insidepaper documents. Top
challenges include cutting costs and maintaining information security.
With most IT departments
spending as much as 40 percent of their time and budget administering document
technology, 83 percent see it as an area ripe for improvement. One-third of
those surveyed feel their organizations don't have a handle on the hard and
soft costs associated with document technology and services and lack the tools
to maximize spending while meeting the needs of end-users.
"Content and document
management is now in the headlights of information technology professionals as
IT departments are asked to find new ways to tap valuable information, cut
costs and contribute to the overall growth of their organizations," said
Rick Peebles, vice president and chief technology officer, Xerox Office Group.
"The right mix of document technology, software and services improves
efficiency and helps businesses reap the benefits of their IT investments and
staff."
While more than 60 percent
of respondents believe their confidential documents are safe from both internal
and external threats, information security was stated as a top challenge by
more than 75 percent of IT staff. In addition, 23 percent claim they have not connected
personal devices, such as inkjet and personal printers, to company networks due
to security concerns.
Implementing content
management software - which is used for organizing information and helping
office workers collaborate online - was called out as a top priority. Fifty
percent of those surveyed predict that more hardcopy documents will be scanned
over the next three to five years, helping to save money and increase security
through digital document archiving and storage.
Document management,
electronic records management, imaging capabilities and digital document
archiving and storage in secure repositories were all cited as ways
organizations could save time and money. And more than half of the respondents
from large businesses believe outsourcing the management of document technology
could help make their IT staff become more efficient and reduce costs.
ICR conducted 250 telephone
interviews with senior-level IT staff nationwide in businesses of 100 or more
employees between July 11 and Aug. 15, 2006. ICR, based in Media, Pa.,
is one of the nation's leading market and opinion research firms. At a 95
percent level of confidence, the margin of error for these results is +/- 6.2
percentage points.
Listening to IT
In a continuing effort to
understand the areas of importance and to deliver solutions for IT, Xerox
recently launched www.bigilittletblog.com
to promote discussions on issues, trends and opportunities in the IT and
document management industry.
In addition, Xerox hosts
"IT Xchange," a series of free educational webcasts that provide practical solutions to specific IT
and business issues. The webcasts, accessible
on-demand at www.xerox.com/webinar,
also serve as a forum for IT professionals and industry experts to share best
practices and examine ways to reduce costs, enhance employee productivity and
ensure return on IT investment.
To help educate IT managers
and other information workers about security issues, Xerox is hosting a series
of security summits across North America in Chicago,
Cincinnati, Phoenix,
Seattle, Stamford,
Conn., and Toronto.
Customer Contacts:
For more information about
Xerox products and services, visit www.xerox.com
or call 800-ASK-XEROX.
NOTE TO EDITORS: For more
information on Xerox and to receive its RSS news feed, visit www.xerox.com/news. XEROX is a trademark
of XEROX CORPORATION.
Contact:
Xerox Corporation
Media:
Lisa Weaver, 503-685-3828 (office)
Cell phone: 503-803-2569
lisa.weaver@xerox.com
or
Erin Isselmann, 503-685-4493 (office)
Cell phone: 503-819-6825
erin.isselmann@xerox.com
Source:
Xerox Corporation
