For
better or worse, your boss can reach you on your cellphone
or BlackBerry even when you are vacationing on a
cruise ship in the middle of the Caribbean Sea.
There's no need for a special satellite phone or calling plan because most
ships are being equipped to accommodate late-model wireless devices. When you
call the boss or check in with the kids at home, the call on your cellphone will cost you less - sometimes much less -than
dialing from the satellite phone in your cabin.
Wireless voice and
data communication is the latest high-tech service cruise lines have embraced.
Computer centers with Internet access already are common on most ships. Newer
Wi-Fi connectivity, allowing vacationers to access
the Internet with their laptops without plugging into a dataport,
is spreading from designated hot spots to all parts of the ship, including
cabins.
About a dozen lines now have wireless service on some ships.
Notable holdouts: Cunard, Princess Cruises and Seabourn. Cunard and Princess
are considering it. Seabourn has not had "a
hue and cry from our guests requesting this service," says Bruce Good,
director of public relations.
But other cruise lines are promoting cellular service as an amenity that many
of today's travelers expect. A July survey of 1,071 adults by International
Communications Research for Cingular Wireless showed that a quarter of the
respondents used their cellphone when traveling
outside the United States.
They averaged 10 calls per trip, most of them personal.
But not everyone welcomes the idea of hearing those ring tones and one-way
conversations.
"I don't think [cellphones] belong on cruise
ships," says Cheryl Tokarski of Philadelphia, a member
of Cruise Critic, an online network of cruise enthusiasts. "I fear we'll
be in the dining room, and everyone's on cells talking, but they have nothing
to say: `Yep, we're on a cruise. We're eating dinner,'" she says.
"Once I go on vacation, I'm on vacation."
Anne Goyer, a Cruise Critic follower in Sarasota, Fla.,
says she's drawn to sea travel "to totally escape the hectic pace and
constant contact of the real world." She resists using computers aboard
ship. "The advent of cellphones on cruise
ships, in my opinion, will significantly impact cruising as we know it and
certainly not for the better," she says.
Cruise lines walk a fine line between passengers who want to disconnect from
the real world and those who won't go on a vacation unless they can stay
connected to it.
"Travelers should have the option of choosing just how connected they'd
like to be with the outside world while on vacation," Terry L. Dale,
president of the Cruise Lines International Association, said in a statement.
CLIA is a marketing organization for 19 North American lines.
"There's clearly an unmet demand," says Leighton Carroll, vice
president of Cingular Wireless, which has teamed up with Maritime
Telecommunications Network to form Wireless Maritime Services.
WMS and SeaMobile are two major providers of the
wireless technology on cruise ships. The service works with most late-model
wireless devices.
Guests can make and receive calls - and send pictures or text messages - as
they do on land. But the service works only when a ship is offshore, Carroll
says, because the provider companies don't want to interfere with local laws
or compete with local shore service
Passengers are billed by their home cellular carrier at international roaming
rates and don't have to pay extra to use the phone onboard.
Costs are $1.99 to $4.99 a minute, according to an association survey.
Carroll says Cingular charges $2.49 a minute from anywhere at sea to a U.S. city.
Data transmission, such as text messaging, usually is 50 cents a minute.
Using a stateroom phone for a ship-to-shore satellite call is $5 to $25 per
minute, the CLIA reports.
Most major cellular carriers - Cingular, T-Mobile U.S.,
Sprint Wireless and Nextel - are linked with at-sea service companies.Verizon is linked with SeaMobile
but not WMS.
Although some cruise lines, such as Royal Caribbean and Carnival, have no
rules about where passengers may use cellphones
onboard, others have set or are considering some guidelines.
At Regent Seven Seas Cruises, "We do request that guests set their
ringers to vibrate, avoid loud conversations and do not use their cellphones in any of the ships' restaurants, bars or
lounges," says spokesman Andrew Poulton.
Silversea Cruises asks guests not to use their cellphones in public areas, such as the restaurant, spa,
shops, library, Internet center, show lounge, bar, casino and outdoor grill,
says Brad Ball, director of corporate communications. "We understand
that there is a need for some guests to be fully connected at all times, but
they must respect the rights of fellow passengers," he says.
Norwegian Cruise Line asks people to avoid using cellphones
in theaters and restaurants, and Holland America Line restricts use in all
entertainment venues.
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